frequently asked questions
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orders are typically fulfilled within 5 - 10 business days as each item is made-to-order. once your jewelry has been shipped, you will receive a confirmation email and tracking number. US orders typically arrive within 2 - 5 business days and international orders within 2 - 4 weeks.
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solid silver jewelry is generally waterproof but should not be submerged for extended periods or exposed to saltwater, chlorine, or fragrance. each item is shipped with a complimentary polishing cloth and can also be gently washed with dish soap and a soft toothbrush in case shine must be restored.
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I allow a window of 30 days after receiving your item to return a minimally worn piece for a full refund. I do not offer exchanges or store credit at this time. I also do not give refunds for custom jewelry.
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I make every piece by hand rather than outsourcing to overseas manufacturers or reselling designs bought from wholesalers. handcrafted jewelry requires an immense amount of time and labor - a single ring generally takes 3 days to make!
the material cost of silver casting grain is over $1/gram. my pieces are solid silver rather than silver-plated, which greatly increases long-term durability but also increases production costs. pieces that additionally incorporate semi-precious stones or high-grade freshwater pearls will also be more expensive.